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Senior Technicians

Location:Abu Dhabi, United Arab Emirates, Middle East
Job Type:Permanent
Posted:10th Jan 2010
Closing Date:7th Apr 2010
Posted By:Alahad Group (Pvt) Ltd. Overseas Employment Promoters Pakistan
Details:
Senior Technicians

Job Title Senior Technician
Department EM
Reporting to Team Leader
Subordinates: None
Job purpose The Senior Technician ensures the customer's satisfaction by performing quality servicing and repairs, on all mechanical devices or body elements, so as to return them to the manufacturer's specifications.

Key Results Areas Functional

• Identifies the customer requests, analyses them with his team leader, and refines the diagnostic process.
• Performs the requested work, in observance of the manufacturer's methods (recommendations and operating procedures).
• Communicates with the Team Leader during the work to inform him of the check results and of his work, and also to ask for his help or assistance. Assists Technicians as needed.
• Masters the various repair techniques and uses the documentation as necessary, sharing his knowledge with Technicians.
• Observes the safety rules defined for the equipment, instruments and products.
• Observes the work time set by the Team Leader.


Operational
• Places protective devices on the vehicle (if not already done).
• Prepares, under the Team Leader responsibility, the supplies outward sheet for parts to be replaced and transfers them from the Spare Parts to service as required.
• Prepared the tools, equipment required to complete each task. Ensures all components at the periphery of the work location are in operational condition.
• Performs safety inspections and completes the quality control sheets and necessary test documents.
• Undertakes the requested work in accordance with the work order.
• Identifies additional work and non-conformances. Rapidly communicates them to the Team leader and documents the incidences on the work order.
• Informs the Team leader of any incident which might cause a delivery delay.
• Perform selective sorting of waste, within the frame of the applicable rules.
• Performs diagnostic tests using appropriate equipment.
• Prepares the vehicle for delivery by ensuring all equipment and accessories are in place and the vehicle has been cleaned.

Procedural
• Observes the work schedules and times set by the Team Leader.
• Applies the manufacturer's directives and the safety rules.
• Searches for information in the available documentation (technical manuals, repair booklets, supplier’s data).
• Observes the labor analysis procedures and supplies and parts issuing procedures.
Qualification & Experience • Trade related certificate/diploma, and/or
• 4-6 years related experience
• At least 3 years with Mercedes Benz dealer
Skills • Quality service orientated
• Curiosity, information gathering skill
• Ability to reason analytically
• Understanding of others, team focused
 
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